This product qualifies for:
UK Standard Delivery
- Free uk delivery for orders over £50 or £3.50 for orders less than £50
- Standard UK delivery 1 to 2 working days
- Delivery Monday - Friday
Next Day Delivery £7.00
- Order must be placed before 2:00pm
- Delivery Monday - Friday
Saturday Delivery £14.40
- Order must be placed before 2:00pm on Friday
- Delivery on Saturday
To read our full international delivery information, please click here.
FAQ - FREQUENTLY ASKED QUESTIONS
Welcome to Jasmine Silk's FAQ's! Here you'll find the answers to some of our most asked questions. Still can't find quite what your looking for, or have something we should know? Send us an email, we're happy to help.
· Q1: How long does delivery take?
A1: We dispatch all orders within 1-2 business days with Royal Mail or DPD, delivery time will depend on the shipping country and address. All UK orders will be delivered within 2-3 days and international orders can take up to 2 weeks.
· Q2: Do I have to pay international taxes and duties when shipping to EU?
A2: All shipments into the EU include VAT and Duty in the final price at checkout and will be shipped with all duties, taxes and charges paid.
· Q3: What is the cut off time for next day delivery?
A3: All orders placed with next day delivery must be ordered before 2:00pm Monday-Thursday to receive next day. Orders placed on Friday after 2pm, Saturday and Sunday will be dispatched on the next working day.
· Q4: Where do I enter my discount code?
A4: Once you have added all items you would like to purchase to your basket, got to the checkout. On the right-hand side, under the order summary you will see a box that you can enter your discount code into. Once this has been entered, click ‘Apply’ and this will take the discount off your total.
· Q5: My question hasn't been answered, how do i contact you for more information?
A5: Please click here for all FAQ's, alternatively you can send us an email or call us on 01784477488.
